Covid-19 measures at bridal appointments

October 19, 2020

We can’t wait to meet you at your Love Spell Design wedding dress appointment. The safety of our staff and customers is our highest priority. Please read on to learn about how we are following health guidelines and what we expect from you to keep everyone healthy.

Guest Policy

At Love Spell Design, safety is our top priority. We currently allow brides to bring up to two guests only. Keeping appointments small and private helps us ensure everyone is safe and allows focus to be on the bride. However, we understand the desire to share the “Yes” moment with other loved ones. That’s why we allow video calls during try-ons. You can also switch up your guest list for alterations appointments to get more friends and family involved. Please note, we will continue to review our guest policy according to government mandates and COVID-19 updates.

Looking to book your appointment? Please fill out our Appointment Form. We can’t wait to meet you!

Before Your Appointment
If in the days or weeks prior to your scheduled appointment you develop symptoms of COVID-19 or test positive for the disease, please notify us and we will cancel or postpone the appointment. Symptoms include, but are not limited to, fever, cough, loss of smell, body aches and trouble breathing.

During Your Appointment
We are sanitising common areas before and after appointments. We ask that you and your guests use our sanitising station closest to the entrance before wedding dress shopping. Please come with a mask (we will have disposable masks available) to wear while inside the boutique. Our staff will also be wearing masks at all times.

We are currently allowing brides to bring up to two guests. When possible, we will ensure anyone in the boutique remains a safe distance away. We also suggest keeping a two-meter distance from guests not in your household. Our bridal consultant can safely help you into the dresses—but you can also have one of your guests help, if you feel more comfortable.

We request that everyone is respectful of new policies in the name of health and avoids touching merchandise unless it’s during the try-on process. We suggest browsing our designs online and bringing the names of your favourite dresses to the appointment. After the try-on process wedding dresses will be sprayed with antibacterial and/or steamed.

​Thank you in advance for adhering to our guidelines. We understand wedding shopping during pandemic mayhem might be stressful, but we’re here to help you find your special dress in a manner that’s safe, smart—and fun!