• Available to purchase in our bridal shops only
• Handmade for your dress size, proportions and height
• Line from chest to hem
• Built-in cups
• Round illusion neckline/sweetheart neckline
• Lace and tulle
• Covered button closure
• Silhouette: ball gown|Sleeve: illusion short sleeves/off-the-shoulder
• Customisation requests honoured for all brides
• Our model is wearing a UK size 8

For more information, please send us a message through the form below or contact our UK Studio at: [email protected]

Sizing

Sizing Information

How do I know which size to order?

We have provided a size chart and if you haven’t got your full measurements when you order, please don’t worry. Our styling specialist will get in touch to discuss the best size of dress for you depending on your general clothing size, the silhouette and the fabric of the dress (some fabric is stretchy and some not). If you already have got your full measurements, please put these measurements in the ORDER NOTES section of your order when you checkout. One of our production staff will be in contact with you to discuss these measurements. If you feel your shape/size proportions sit outside the standard then please email us with your concerns. If you are measuring into a UK 16 or larger, please email our stylist prior to placing your order.

Once we have received your measurements we convert your measurements into a generic dress size on our size chart and make the dress accordingly, as well as making the dress to the correct length for you, so if you are sitting in between sizes this is not a problem at all. When placing an order, you will have to select from these dress sizes available between UK 6-16; please select the size that best corresponds to your measurements / your general dress size.

What do you need to know when I order?

Please make sure to let us know your wedding day so that we can make sure that your dress can be made and delivered well before your wedding day. In the notes section of your order you can provide us with your measurements if you already have your measurements and normally we require the below measurements for dresses WITHOUT SLEEVES.

If you don’t have your full measurements please just enter your wedding day in the ORDER NOTE. Here is a video that might be helpful: https://www.youtube.com/watch?v=b3dfdaRs5hE

  1. Back shoulder to shoulder
  2. Front shoulder to shoulder
  3. Bust (the dress has pads in it so if you are not planning on wearing a bra please measure yourself without the bra or vice versa)
  4. Waist
  5. Hips
  6. Length from waist to hem
  7. Your height and the height of heels you plan to wear
  8. If the dress has long sleeves please also send us the measurements of bicep and length of your arms

Please use this guide as an indication of shoe height:

  • Barefoot or flats we allow 0-2cm
  • Small heel we allow 8cm
  • Regular heel we allow 10cm
  • High heels we allow 13cm
  • Platform we allow 15cm

Please view our size guide to see more details.

How should I take my measurements?

We highly recommend your measurements are taken by a professional seamstress. However, it is also possible that you can take measurements yourself and please see our guidance for more information. Once your full measurements are taken, please put these measurements in the ORDER NOTES section of your order when checkout and one of our production staff will be contacted with you to discuss these measurements.

It is very important to communicate to us any concerns you have about your body shape and to choose the best dress for your shape.

Alterations

Do I need alterations and when is the best time?

This is completely up to you and you may wish to tweak your dress with your local seamstress. Once you receive your dress, alterations/tweaks are very common. We convert your measurements into our generic size and make your dress on a standard size mannequin so that we can standardise our production process and avoid any unnecessary mistakes. All alteration costs are covered by the Bride.

We make your dress according to the size the measurements you gave us matched. We highly recommend all our brides have their measurements professionally taken. Because each body is exceptional, you might find that going to a local alterations shop is an easy way to make the dress fit exactly how you like it to fit, particularly for tight fitting dresses.

In the rare occasion you think we have made a mistake with the measurements, please send us a few photos and we’ll happily ensure that it is fixed up at our cost. Unfortunately, we can only cover costs if the misfit is brought to our attention within 24 hours of delivery.

It is important to communicate to us any concerns you have about your body shape and to choose the best dress for your shape.

Who can alter my dress?

We have in house seamstresses if you are based in the UK and it is easiest and very common to get a local seamstress to tweak/alter your dress when they can see how the dress fits your body. You may also wish to alter the design of the dress and again this is easier to communicate with your local seamstress.

Shipping

How and when is my dress made?

All of our gowns are made to order and handmade by very experienced seamstresses. This means that we do not begin creating your dress until you have placed your order. We will begin the process of fabric allocation and creating your dress within 1 day of receiving your order. It currently takes us about 16-20 weeks to make dresses from our design collection. This is referred to as our “production time” and is measured from the date you place your order to the date your order is shipped.

Please give us 24-48 hours to respond to your enquiry.

When should I order my dress?

We prefer our brides to receive their dress at least one to three months before the wedding day. If you already know you’ve found the one please order as soon as possible to secure our extremely limited luxurious lace before it runs out! If your wedding is sooner, please contact [email protected] for rush approval.

How much does the shipping cost?

We post your dress in a Love Spell box and email you with the tracking number so you can watch it arrive! We deliver free of charge UK-wide and charge GBP 20-40 for non-UK deliveries. Your signature will be required on delivery.

Orders shipped internationally will incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. It is illegal to not declare the contents of your parcel. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office. For any further questions regarding deliveries and timeframes, please email us at [email protected].

Delivery

How long does it take for my dress to be delivered?

We ship worldwide and offer Regular and Rush shipping options for both domestic (UK) and international orders. Regular shipping takes about 2-4 working days for domestic orders, and about 7-21 working days for international orders (varies by country). Rush shipping takes about 1-2 working days for domestic orders. Rush shipping internationally varies from country to country.

All dresses are shipped with insurance and tracking unless this option is not available in a specific country. Brides are responsible for the shipping cost and insurance coverage.

Who should be responsible for import duty and VAT?

Buyer is responsible for import and customs fees which may be assessed upon delivery. Please make sure you are aware of the fees that may apply in your country.

Also note that some countries take considerable time to process imports, which may delay the delivery of your dress. To make sure you know what to expect we recommend contacting the customs authority in your country.

Exchanges

Can I exchange my dress after I have received it?

Unfortunately, we are unable to offer exchanges if you have changed of mind because the dress is made only for you. In the rare occasion you think we have made a mistake with the measurements, please send us a few photos and we’ll happily ensure that it is fixed up at our cost. Unfortunately, we can only cover costs if the misfit is brought to our attention within 24 hours of delivery.

Refunds

Can I return my dress?

Your dress is made specifically for you, so unfortunately, we cannot offer a refund. Fortunately, so far, this has not been a problem. If before you order, you would like to see more photos of your design, we are happy to send you more images from our photoshoots and behind the scenes. The dresses we have for our photo shoots are the same dress as the samples in our private studio and will be the same as your dress.

What if I change my mind?

Unfortunately, we do not refund due to change of mind. If we haven’t started your dress you are more than welcome to change your order but we cannot refund. We cannot either refund you if you feel that dress does not suit you, as this dress was made specifically for you.

Still have questions? Take a look at our FAQs page or Contact us.

Share:

My experience at Love Spell has been absolutely amazing. After visiting several bridal stores, I went in for an appointment and met Isabella back in December 2019. Isabella was very patient, encouraging and I ended up finding my dress! Even through the stress of the pandemic, Isabella was always available to reassure me and ensured that my dress arrived on time. We then designed a matching veil cape together, which was a lot of fun. Isabella's service is always professional and I love my dress and cape! I highly recommend Love Spell for any bride!

Natalie